Privacy Policy

Privacy Policy

Welcome to MyCustomWear’s Privacy Policy—where fashion meets protection! Just as we carefully craft each piece of clothing to suit your style, we tailor our privacy practices to safeguard your trust.

1. Information We Collect

We collect the following information to ensure a seamless shopping experience:

• Personal Information: Name, email address, phone number, and shipping/billing address.
• Payment Details: Information required to process transactions (e.g., card details) through secure payment gateways like Razorpay.
• Account Details: If you create an account, we collect login credentials and saved preferences.
• Order History: Details about your purchases for easy reorders and personalized recommendations.
• Device and Technical Data: IP address, browser type, and operating system to optimize website performance and security.

2. How We Use Your Information

We use the collected data to provide, personalize, and improve our services:

• To process and deliver orders.
• To send order updates, promotional offers, and personalized recommendations.
• To improve website performance and resolve technical issues.
• To comply with legal requirements and ensure payment security.

3. Data Protection and Security

Your privacy is our priority, and we take these measures to secure your information:

• Secure Payment Processing: Payments are processed through industry-standard gateways like Razorpay, ensuring your card details are encrypted.
• Encrypted Storage: Sensitive information is stored using strong encryption protocols.
• Access Control: Only authorized personnel can access your data.

4. Sharing Your Information

We respect your privacy and will never sell your information. However, we may share your data with trusted partners for the following reasons:

• Order Fulfillment: Sharing shipping details with delivery partners.
• Payment Processing: Sharing necessary details with Razorpay or other payment processors.
• Legal Compliance: Providing information to authorities if required by law.

5. Cookies and Tracking Technologies

To improve your shopping experience, we use cookies to:

• Save your preferences for future visits.
• Provide personalized product recommendations.
• Analyze website traffic to improve performance.

You can manage or disable cookies through your browser settings, though some features may not function correctly if cookies are disabled.

6. Your Rights

You have the following rights regarding your personal data:

• Access and Update: View and edit your personal information by logging into your account.
• Request Deletion: Contact us to delete your data if you no longer wish to shop with us.
• Opt-Out: Unsubscribe from promotional emails anytime by clicking the “unsubscribe” link in the email.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media or payment gateways). We are not responsible for the privacy practices of these external sites, so please review their privacy policies when visiting.

8. Policy Updates

We may update this policy occasionally to reflect changes in our practices or for legal compliance. Any changes will be posted on this page, and, where appropriate, we’ll notify you by email.

9. Contact Us

We value your trust and are here to address any concerns:

• Email: mycustomwearr@gmail.com
• Phone/WhatsApp: +91 9664663649
• Instagram: @mycustomwearr

At MyCustomWear, privacy isn’t just a policy; it’s part of the experience we offer. You trust us with your style, and we honor that trust by protecting what matters most. Together, let’s make every interaction as comfortable as your favorite hoodie!